Cancel Items and Orders

You can cancel items or orders by visiting the Your Orders section in Your Account.

You can cancel physical items or orders that haven’t entered the shipping process yet by visiting the Your Orders section in Your Account.

1. Go to Your Orders
2. Select the item you want to cancel and click Cancel items.
3. Provide reasons for cancellation (optional) and proceed.

To cancel orders that are already shipped:

1. Go to Your Orders
2. Select the ‘Request Cancellation’ option and proceed further
3. The items will be returned to us for a refund (if the payment is already made).

In case you are still contacted for delivery, please refuse to accept it.

Note:

1. If your order is combined with other active orders from your account and is shipped as a single shipment (common tracking number), then cancelling one order/item would result in cancellation of all the other orders/items combined in the shipment.
2. A refund will be processed to your original payment method by us, if the payment was already made.