Return & Refund Policy

We at  Advita Lifesciences follow a very customer friendly policy to ensure your purchases are free of any stress or any issues. We are always with you, before and after your purchase. As an additional measure, we encourage everyone to read through the following terms & conditions prior to making a purchase.

We offer a 7-day return policy, commencing from the date of receipt of your item. In order to be eligible for a return, the item must be in its original condition, unworn and unused with all tags and packaging intact. Additionally, a proof of purchase, such as a invoice, must be provided.

Note : Return is possible Both for Prepaid And COD.

1. Contact us at +919717989339 for any queries regarding returns or refunds.
2. In Case Of return Shipping Charges are not refundable.
3. We exchange All products like damage or defective products.
4. We must need 360* degree parcel opening video required for claim damage or wrong item received. If its not provided, an exchange is not possible.
5. Please return your product(s) in the same condition as it was shipped. If the products are returned in poor condition or have clearly
   been damaged, a refund would not be provided.
6. Once a product is exchanged and is delivered, no further actions such as exchange or refund would be applicable on that order.
7. In case of return or exchange you must ship parcel to our shipping address.
8. In case of return or exchange if you want the facility of reverse pickup then you will have to pay extra charges to us.

To receive the item of your choice, simply return the original item and, once the return is approved, we will call you to arrange for the new item.

Kindly note that the cost of courier for returns and exchanges is the responsibility of the customer, we will not be able to pay courier charges for returns and exchanges.